Vinted Users Express Anger About Sizing Changes

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The popular resale platform has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.

Online Platforms Reaction

Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The company said the updated approach better aligns with other platforms.

It has advised users to check their listings and manually change the size when needed, which has left users frustrated.

Sizing System Modifications

Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.

User Experiences

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Required Changes

A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Platform Context

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options due to shopper criticism.

Jason Hammond
Jason Hammond

A passionate winemaker with over 15 years of experience in crafting fine Italian wines and sharing the art of viticulture.